Frequently Asked Questions

Bringing Healthcare to Your Doorstep with Compassion and Convenience
Discover how our mobile urgent care services provide expert medical care in the comfort of your home. Get answers to your most pressing questions about our personalized, on-demand healthcare solutions—ensuring quality, convenience, and peace of mind for you and your loved ones.

Frequently Asked Questions

Bringing Healthcare to Your Doorstep with Compassion and Convenience
Discover how our mobile urgent care services provide expert medical care in the comfort of your home. Get answers to your most pressing questions about our personalized, on-demand healthcare solutions—ensuring quality, convenience, and peace of mind for you and your loved ones.

General

What is at-home urgent care, and how does it work?

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At-home urgent care brings medical professionals directly to your home to treat non-life-threatening conditions. Simply book an appointment online or by phone, and a provider will arrive at your location to evaluate, diagnose, and treat your condition.

What kind of healthcare providers will care for me?

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Our clinicians are all licensed Physicians (MD/DO), Nurse Practitioners (NP), and Physician Assistants (PA). We also have licensed x-ray technicians, and Pedorthists.

What types of conditions can be treated at home?

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We treat common illnesses like flu, colds, strep throat, ear infections, pink eye, allergies, and mild COVID-19 symptoms. We also handle minor injuries like sprains, burns, rashes, and wound care.

Our Urgent care can treat non-life-threatening conditions such as minor cuts, burns, sprains, flu, cold, strep throat, ear infections, UTIs, rashes, and mild allergic reactions. If you're experiencing severe symptoms like chest pain, difficulty breathing, or signs of a stroke, go to the emergency room immediately.

What areas do you currently serve?

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We proudly provide at-home urgent care services in Essex County and Morris County, Somerset County, Union County, Passaic County New Jersey. If you're located in these areas, you can schedule a visit for same-day or next-day care. Check our website or call us to confirm availability in your specific town as we are constantly growing and adding new territories.

Will you provide stitches or sutures?

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Yes we do - we will evaluate you to ensure that your injury is appropriate to be stitched at home. Our team will also schedule wound care follow up visits so we can monitor the wound and ensure it is healing.

Can you perform diagnostic tests at home?

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Yes! We can perform rapid flu, strep, and COVID-19 tests, basic blood work, urinalysis, and some mobile imaging services like x-rays, ultrasounds and EKGs.

Can you provide IV fluids or medications at home?

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Yes, we offer IV hydration therapy, antibiotics, and symptom relief for dehydration, migraines, nausea, and other conditions.

Do you offer mobile X-rays or ultrasounds?

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Yes, we provide mobile X-ray and ultrasound services.

Can urgent care perform X-rays and lab tests?

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Yes, Life Mobile Care has X-ray machines, rapid lab tests (for flu, strep, COVID-19, etc.), and basic blood work. We bring everything to you and treat you in the comfort of your own home.

Do you offer vaccinations and flu shots?

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Yes, we provide flu shots, tetanus shots, and other routine vaccinations. As well as travel vaccines. Some restrictions may apply for pediatrics.

Can I get a prescription from Life Mobile Care?

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Yes, our providers can prescribe medications for infections, pain relief, and other conditions.

Do you treat children?

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Yes, our urgent care can treat children, though some may have age restrictions for infants.

Appointments & Availability

How do I request a home visit?

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You can schedule a visit through our website, or by calling our service line at 973-607-4911. We offer same-day and next-day appointments. As well as routine visits.

How quickly can a provider arrive at my home?

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Arrival times vary based on your location and provider availability, but most visits occur within 1-2 hours of booking.

Do I need to prepare anything before my visit?

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Please have your ID, insurance card (if applicable), and a list of current medications ready. If possible, choose a quiet, well-lit area for the provider to conduct the examination.

Insurance & Costs

Is at-home urgent care covered by insurance?

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Many insurance plans cover home urgent care visits. We can verify your benefits before your appointment. If you’re uninsured, we offer transparent pricing and self-pay options. We are in network with most insurances, as well as Medicare and Medicaid.

How much does an at-home urgent care visit cost?

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Costs vary by service, but a typical out of pocket visit ranges from $150–$300. Additional tests or treatments may have separate charges.

What payment methods do you accept?

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We accept credit/debit cards, HSA/FSA cards, and some mobile payment options. Payment is due at the time of service.

Prescriptions & Follow-Up Care

Can you prescribe medications during a home visit?

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Yes, our providers can prescribe most common medications and send prescriptions to your preferred pharmacy.

Can you refill my existing prescriptions?

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Yes. We may need to do a full patient evaluation before we can initiate your refill.

What if I need a specialist or further care?

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If a specialist is needed, we can provide referrals or recommend next steps. If your condition is more serious, we may direct you to an ER or hospital.

Special Services & Situations

Do you provide care for children and seniors at home?

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Yes! Our providers are trained to treat patients of all ages, including infants, children, adults, and seniors. We frequently see patients at nursing homes and assisted living facilities.

Can you perform wound care or suture removal at home?

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Yes, we provide minor wound care, suture/staple removal, and follow-up care for injuries.

Do you offer mobile COVID-19 or flu testing?

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Yes, we provide rapid and PCR COVID-19 tests, as well as flu and strep tests, with results available the same day.

Can you provide work or school medical clearance at home?

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Yes! We offer work notes, return-to-school clearance, and basic medical evaluations for employment or travel.

Do you treat work-related injuries?

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Yes, Life urgent care can handle minor workplace injuries and can provide documentation for workers' compensation claims.

Do you offer STD testing?

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Yes, life urgent care can provide confidential STD testing and treatment.

Can I get a physical exam at urgent care?

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Yes, Life urgent care offer sports physicals, pre-employment physicals, and general wellness exams.

Can I call your urgent care for my elderly parents?

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Yes, urgent care is a great option for elderly patients with non-emergency conditions. You can always call us to schedule an appointment for a family member or loved one.

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Life Mobile Care is a division of Life Health Group. Care provided by Life Medical Group PC and affiliated practices.

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